Care & Support Worker

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Building relationships is at the heart of what we do. So it’s no surprise we’re so passionate about our people. After all, they’re just as passionate about the communities we serve.

We’re committed to becoming one of the most efficient providers of affordable housing and community investment services. And while we exist to put customers first, create opportunity and enthuse our customers, we also strive to create an ambitious, inclusive place to work, where we recognise that every single one of us makes a difference.

We now have a permanent position for a Care and Support Worker to join our team at Poppy Court in Coventry. The Extra care scheme provides 24 hour care and support to customers aged 55 years and over. Every customer has an individual care plan. We have a dedicated team of staff who are trained to provide a high standard of care.

You will be working within our Older Persons Services, offering a person centred care and support to customers based on their individual risk and needs assessment and care and support plan, both devised with the customer to promote choice, independence and empower the individual to live a fulfilled and active life.

As a Care and Support Worker, you will provide customers with a quality service to maintain an independent lifestyle. You will be responsible for assisting customers with medication and liaising with other professionals to support the customer’s health and wellbeing. 

You will also be participating in the scheme’s Activity Planner, providing a range of social activities to our customers. 

We are looking for a team player, with first class communication who has a real passion for delivering high quality care. We can provide full training to the successful candidate.

If you are looking for a new challenge and believe you have the ability to provide a personable service to our customers, we would like to hear from you.

All successful candidates will be subject to a Disclosure Barring Service check and costs will be met by Midland Heart.

If you are a disabled candidate and require a hard copy pack or a different format, for example large print, please contact the HR department on 0845 850 1020 ext 5940

Please do read the role profile before you begin your application. CVs will not be considered, so please complete the application form in full.

Please note that Midland Heart complies with the New National Living Wage Rate, therefore anyone 25 and over will legally be entitled to £7.20 per hour.

Midland Heart aspires to be a digital organisation that minimises its impact on the environment. Wherever possible, we will conduct transactions digitally rather than by paper and ask that current and future employees share this commitment. Where required, we will support colleagues to be digitally enabled.