Housing Management Ranger (similar to mobile caretaker)

This vacancy has now expired, and is not accepting any new applications.

Please search for live opportunities

This is a fantastic opportunity to join us at Midland Heart as we implement a new model of service delivery for housing management. We have already implemented a highly innovative and successful Customer Hub resolving customer enquires at first point of contact. We are now developing our Place Team which will support the delivery of excellent customer services through innovative and proactive approaches to the management of our “places” ensuring they are places where people want to live both now and in the future.  Part of the Place Team is the Housing Management Ranger Service which started April 2017.

The Job role includes:

• To carry out routine safety checks across designated patch of properties
• Physically removing rubbish and other hazards identified (including bio-hazards)
• Carrying out adhoc maintenance, cleaning and caretaking duties to communal areas and grounds.
• To carry out low level grounds maintenance functions
• Ensuring schemes are clean, safe and secure
• Reporting repairs/incidents/housing management issues to the relevant departments/organisations to ensure prompt remedial action is taken
• To provide a proactive estate management service to remove or mitigate hazards that present a risk of:
  • Harm to residents
  • Damage to our assets
  • Negative perceptions about the place

We are looking for people who:

• Enjoy the challenge of working in a busy and fast paced environment
• Are committed to and have a track record of delivering high quality services
• Have a flexible approach to work that puts the customer at the heart of service delivery
• Can build effective partnerships with communities and other service providers that contribute to the delivery of our goals

In return we offer:

• A competitive salary which is regularly reviewed and benchmarked with the market
• Free disclosure & barring service
• 25 days’ holidays plus bank holidays rising to 30 days after qualifying period
• Company pension 
• Childcare vouchers
• Shopping & leisure discounts
• Cycle to work scheme
• Regular tailored training & personal development plans

Location:

Our Head Office is based in Birmingham but we have opportunities to be part of teams that operate across our wider operational area of the Midlands. The successful candidates will have to travel, but we are particularly looking for anyone in Stoke, Nuneaton and Northants.

If you have a disability and require a hard copy pack or a different format, for example large print, please contact the HR department on 0845 850 1020 ext 6463.

Please do read the role profile before you begin your application. CVs will not be considered, so please complete the application form in full.

Midland Heart aspires to be a digital organisation that minimises its impact on the environment. Wherever possible, we will conduct transactions digitally rather than by paper and ask that current and future employees share this commitment. Where required, we will support colleagues to be digitally enabled.