HR Officer

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Due to a recent promotion our award-winning HR team are recruiting a HR Officer! Join us and you’ll be the go-to person for all HR and payroll queries, initial guidance, support and signposting in a fast-paced organisation that has high expectations!

Your day-to-day will see you effectively and efficiently responding to high volumes of queries and requests whether received face to face, over the phone, our ticketing system or by email, from across our organisation.

You’ll provide a full range of guidance, signposting, HR and payroll input and cross checking through our iTrent HR system. You will trouble shoot any issues as they arise, escalating issues based on a triage approach and work with colleagues to clear legislative, safeguarding and audit requirements.

If you’re interested in pursuing a career in HR or are looking to build upon your existing skills in a progressive organisation, we want to hear from you!

Our ideal candidate? 

• Strong administration skills with excellent attention to detail
• Customer focused approach, taking ownership of resolving customer queries
• Experience of using a range of IT systems and programmes, with the ability to learn HR/payroll systems – experience of iTrent CORE is beneficial, but we’ll provide you with training on this.
• The ability to work as part of the wider HR team and simply and effectively communicate HR information both verbally and in writing is key, as is a high degree of attention to detail and ability to triage high priority issues and act quickly.

This is a full-time permanent role, based at our Central Birmingham, Bath Row office – we’re a smart working organisation but this is a highly visible role to our internal customers, so you’ll need to be present in the office for most of the week, but we are also flexible to ensure you can meet and enjoy life’s challenges and opportunities throughout the year.

Who are Midland Heart? We’re a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.

Interested? Click on "Candidate Information" below for a full Role Profile. Applying is easy - simply register on our candidate portal uploading a CV and Covering Letter, which together show us that you have what it takes to make a success of this role.

Suitable candidates will be contacted promptly and invited to attend an assessment expected to take place on the 18th or 20th October 2022. We reserve the right to close applications should an appointment be made prior to the closing date.

We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need to be successful in this role.