Team Leader

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Building relationships is at the heart of what we do. So it’s no surprise we’re so passionate about our people. After all, they’re just as passionate about the communities we serve.

We’re committed to becoming one of the most efficient providers of affordable housing and community investment services. And while we exist to put customers first, create opportunity and inspire our customers, we also strive to create an ambitious, inclusive place to work, where we recognise that every single one of us makes a difference.

We are looking for a Team Leader who will join our Rough Sleepers Outreach Team in St Eugene's Court, Birmingham. The purpose of the role is to provide effective management, leadership and support to our outreach services. You will deliver support services  based on an individual’s identified needs, which are focused and enable vulnerable people to feel safe and secure, and allows them access to relevant support services and accommodation.

You will work within our policies and procedures, and uphold the values and ethos of the organisation. Your role will be to ensure that all support is provided to customers appropriately whilst addressing cultural, complex and challenging needs.

You must have an understanding of the underpinning legislation, research networks and a good practice in the areas of homelessness and poverty.

A full driving licence would be preferable.

All successful candidates will be subject to a Disclosure Barring Service check, the costs of which wwill be met by Midland Heart.

If you are a disabled candidate and require a hard copy pack or a different format, for example large print, please contact the HR department on 0845 850 1020 ext 6555.

Please do read the role profile before you begin your application. CVs will not be considered, so please complete the application form in full.

Midland Heart aspires to be a digital organisation that minimises its impact on the environment. Wherever possible, we will conduct transactions digitally rather than by paper and ask that current and future employees share this commitment. Where required, we will support colleagues to be digitally enabled.