Housing Officer

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Are you passionate about supporting vulnerable communities and socially excluded groups? If so, we’ve an opportunity to join us as a Housing Officer, based at The Snowhill. This is a fixed term contract for 12 months, working 39 hours per week on a rolling rota, that would suit an individual who is able to work flexibly– shift lengths vary but are between the hours of 7:30am and 9pm, Monday to Sunday.

As a Housing Officer, you will be:

• Working with young people to access temporary accommodation, and to move on to attain and maintain independent living
• Conducting risk and needs assessments with potential and current customers - allocating support and recording progress through regular reviews
• Working to ensure our void temporary properties are let as efficiently as possible to minimise income loss
• Working closely our valued customers, helping them understand their obligations, resolving complaints and supporting them to meet the goal of living independently

As our ideal candidate, you will have:

• Experience of working with vulnerable people, socially excluded groups or individuals in need of housing
• Knowledge of issues relating to homelessness and the benefits system
• Excellent communication skills (written and verbal) that will enable you to liaise with internal and external stakeholders, being assertive but fair as well as using your self-organisation skills to prioritise your tasks

Who are Midland Heart? We’re a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed.  Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.

Interested? Click on "Candidate Information" below for a full Role Profile. Applying is easy - simply register on our candidate portal uploading a CV and Covering Letter, which show us that you have what it takes to make a success of the role.

Please be advised that suitable candidates will be invited to an assessment shortly after applying and we reserve the right to cease recruitment activity prior to the adverted closing date, should an appointment be made.

We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.